Account and billing

Sign-in, plans, billing, team members and licences.

LicensingThe licence terms for each product.Compare plansWhat each plan includes, on the live pricing page.Contact supportBilling and account questions go to a person.

Your account

• Create an account
• Sign in with email or Google
• Reset your password
• iJewel Design and platform accounts

Plans and billing

• Plans and limits
• Upgrade, downgrade or cancel
• Refunds
• Invoices
• Add-ons: domains and model packs

Team

• Invite team members
• Roles
• Enterprise instances

Security and legal

• Security
• Licensing
• Privacy Policy
• Terms of Use

Troubleshooting

• I paid, but my plan is still Free
• I cannot add a domain or a model

Most asked

• I paid, but my plan is still Free
• How do I get a refund?
• Which plan do I need for a custom domain?

Open Settings

You manage your account, your plan and your team in Settings.

1 Settings · 2 Plan and billing

Step 1 of 3

1. Sign in to ijewel3d.com/drive.
2. At the bottom of the left sidebar, select Settings (1).
3. Select a tab. For your plan and your invoices, select Plan and billing (2).

The account menu also opens Settings. Select your name at the bottom of the left sidebar. Then select Manage your iJewel account or Plan and billing.

The tabs are Profile, Storage and uploads, Plan and billing, Design page, Apps, embed and API, Team and Privacy. An admin also sees Branding.