Skip to content
FilesPrepare your 3D files

Size limits for mobile ​

The guidelines that keep a 3D jewellery model fast and stable on a phone.

A phone has less graphics power and less memory than a desktop computer. A heavy model loads slowly on a phone. On an iPhone, a model that uses too much memory makes the page reload.

The values in this table are guidelines. The correct value depends on the product.

ItemGuidelineReason
Polygon countLess than about 200,000 for each modelA heavier model loads slowly on a phone.
Memory on an iPhoneAbout 350 MB to 400 MB, different for each iPhone modeliOS Safari reloads the page above this limit.
Texture maps1024 x 1024 pixels or smallerSmaller textures use less memory.
DiamondsFew gem layers, and shared cache keys in PlaygroundEach cache key uses memory. The editor shows a warning at five or more cache keys.
File sizeThe limit for one file depends on your planRefer to File limits.

How to make a model lighter ​

  • In Rhino, use the ReduceMesh command on heavy parts.
  • Use block instances for identical parts, such as small stones, prongs and chain links.
  • Use a mesh resolution that shows the shape correctly, and no more.
  • Keep Compression on when you upload the file.
  • In Playground, set a lower renderer scale for mobile.

Do a test on a real phone

Do a test on a mid-range phone, not only on your own phone. A new phone can hide a problem.