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EditTroubleshooting

BatchX stops on large batches ​

Divide a large BatchX batch into smaller batches when the app hangs or has no more memory.

Symptom ​

  • The BatchX desktop app hangs in the middle of a large batch.
  • The app stops because the computer has no more memory.

Cause ​

A batch of more than about 25 to 30 models can use all the memory of the computer. The exact number changes with the memory (RAM), the video memory and the complexity of the models.

Fix ​

Step 1 of 7
  1. Divide the models into groups of about 25.
  2. Put each group in its own folder.
  3. Copy the same .vjson scene file into each folder. Each folder must have exactly one .vjson file.
  4. Render each folder as a separate batch.
  5. If a group still stops, make the groups smaller.
  6. Compare your computer with the System requirements.
  7. If your models are heavy, make them simpler. See Prepare 3D models.

Same look in each batch

All the batches use the same scene file. Thus the images and videos from each batch have the same look.

If the problem continues ​

Contact support. Include the number of models, the memory of your computer and the graphics card.